Registered but can’t Race

I CAN'T RACE Options

Pacers Running realizes that in life, curveballs come our way every-so-often making it necessary for a change in plans.   Depending on the choices selected in registration or up to specific action timelines, there are options available for action when “I Can’t Race.”

No Refund Policy

There are no refunds of entry fees or additional premium add-on items for registrants who did not purchase the NQA - No Questions Asked - refundable ticket option.  Active Duty military personnel receiving Orders can be offered a refund or other agreed-upon options. 

Active Duty Military, Fire-Rescue

For In-Person race registrants, in addition to being offered a courtesy entry discount, if a required duty shift requires missing the race, providing verification of that schedule will grant a full refund of entry monies paid. 

NQA – No Question Asked Refund Ticket

If you purchased the NQA ticket at the time of initial registration you can request a NQA refund up April 27.  Email events@runpacers.com to request a redeem refund of an NQA ticket.

Switch of Distance

You can switch your race distance -- “transfer” to shorter or longer. Up until April 13, you can complete this for yourself through your ZippyReg portal.  After that you can still switch distance by emailing events@runpacers.com. Higher cost distances will pay an up-charge, lower cost will not be refunded.

Transfer of Entry to a Different Runner

Up to midnight April 15, you can transfer your entry to a different runner. You can complete this for yourself through your ZippyReg portal. The new runner will pay a $20 fee to the race (any other payment arrangements are between you and the new runner!) Pre-Mail packet entry transfers must be completed prior to March 25.

Deferral of Entry

You are able to mark your current active status entry as Defer to the same race in the one-next-following year for a $30 fee up to midnight April 15. You can complete this for yourself through your ZippyReg portal - thru this link  https://www.zippy-reg.com/online_reg/confirmation/  

Event Mandated Cancelation

While we are optimistic that the need will not arise, in the case that Pacers chooses to cancel an event through an abundance of caution for athletes, staff, and spectators, a plan of action for options to receive commensurate values for paid race entries will be crafted and communicated in all haste.  The plan may require choice responses from registered active status participants, so please be aware of potential incoming direct email, updates via our main website, registration site, and our social media platforms with information on how to respond.